Privacy Policy

1. Overview

Sentality Pty Ltd (“Sentality”, “we”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard information when you visit our website (sentality.net) or use our products.

2. Information We Collect

Website visitors: We collect standard web server logs (IP address, browser type, pages visited) for security and analytics purposes. We do not use third-party tracking cookies.

Product users: Our products run entirely within your platform (HubSpot, ServiceNow, or Salesforce). We do not receive, store, or process your platform data. All data remains within your instance and is governed by your platform provider’s privacy terms.

3. No External Infrastructure

Sentality products are architecturally designed to operate without external servers, databases, or API calls back to Sentality. Your data never leaves your platform. This is a core design principle, not a feature.

4. Data Sharing

We do not sell, trade, or otherwise transfer your information to third parties. We may share information only when required by law or to protect our legal rights.

5. Your Rights

Under applicable privacy laws (including the Australian Privacy Act and GDPR where applicable), you have the right to access, correct, or delete any personal information we hold. Contact us at privacy@sentality.net to exercise these rights.

6. Contact

For privacy-related enquiries, contact us at privacy@sentality.net.